Terms & Conditions of Purchasing.

Terms of purchase:

  • By placing an order, you acknowledge that you have read and accept our terms and conditions and refund policy. 

 

  • By entering your contact details on this form, you are giving us consent to contact you about this order

  • You are buying from Alpha Health (Customer Support:

  • Your purchase will appear on your bank statement under the name " Alpha Health and or Welcome Australia Limited".

 

  • The geographic location of your computer has been determined and recorded. All attempts at fraud will be prosecuted.

  • Information submitted by this payment process is handled within the constraints of our privacy policy.  

  • Alpha Health is not a payment processor or bank. We strictly operate as an online retailer.

  • Please note that Alpha Health is not responsible for any potential financial losses, including exchange rates or foreign transaction fees.

 

 

Alpha Health Terms & Conditions for Customers

These Alpha Health Terms & Conditions ("Agreement") constitute a legally binding agreement between You and Alpha Health ("Welcome Australia Limited"). By checking the box stating that you have read and agree to this Agreement as part of your registration with Alpha Health, you agree to be bound by this Agreement, including all documents incorporated by reference into this Agreement and any and all updates to this Agreement and such incorporated documents.

1. SCOPE

1.1 Alpha Health is an online retailer, engaged in Health Product sales and distribution.

1.2 This Agreement includes the Alpha Health Privacy Policy for Customers, as amended from time to time, and applies to Your use of the Services, the Site and all purchases of Products made or confirmed through the Site. You understand and agree that this Agreement is legally binding and enforceable against You, and any entity by which You are employed or affiliated and on whose behalf the Products are purchased and/or used. If You are agreeing to this Agreement on behalf of yourself and such entity, You represent that You have the authority to bind the entity to this Agreement. The terms "You" and "Your" refer to you, individually, and to each such entity. You hereby represent and warrant that You have carefully read and understand this Agreement, that You are of legal age under the laws of Your country (e.g., eighteen years of age or older in the European Union and United States), and that You accept this Agreement freely, voluntarily, and with full knowledge and understanding of its terms and conditions.

2. ORDERS

2.1 Alpha Health reserves the right to reject all or part of Your order to purchase Products ("Order") at any time and without any liability to Alpha Health if, in Alpha Health's sole discretion, it is unable to process or fulfill Your Order, it deems your transaction as high risk, or for any other reason. Alpha Health shall have the right to reject all or part of an Order even if You receive a notice via the Site that the Order was successfully submitted or completed (or similar language).

2.2 Promptly following the rejection of all or part of Your Order, in the event Your card was already charged for the Order, Alpha Health will refund Your payment for the Products included in that Order that were rejected.

2.3 You confirm that all information provided by You when placing an Order is complete, accurate and up-to-date so as to allow Alpha Health to fulfill Your Order.

3. PRICE AND PAYMENT

 

3.1 Prices are as specified on the Site; however, Alpha Health reserves the right to adjust prices in its sole discretion due to increases in costs, the increase or imposition of any tax, duty or other levy, any variation in exchange rates, any programming, data or other errors, or for any other reason.

3.2 Prior to Product delivery, Alpha Health will notify You in writing via email of any price increases or decreases (a "Notification Email"). The Notification Email will be sent to You at the email address that is associated with Your account. By no later than the deadline set forth in the Notification Email, You may cancel Your Order for the Product for which the price was adjusted (a) via Alpha Health my Account or (b) by sending a reply email to the Notification Email. If You do not cancel Your Order by the deadline in the Notification Email, You accept the new prices and conditions for the Product as set forth in the Notification Email.

3.3 You shall make payment for Your Order prior to Product delivery and by one of the methods that are indicated on the Site. When You place Your Order, Alpha Health will charge the credit or debit card that You provide to Alpha Health. Alpha Health reserves the right to verify Your credit or debit card payments.

 

3.4 As between You and Alpha Health, You shall be responsible for any fraudulent or unauthorized transactions made through the Site or Services, including, without limitation, unauthorized use of Your credit card or debit card.

International Transactions.

3.5 Alpha Health is not financially liable or responsible for any foreign transaction (FX) fees, charged by your financial institution after your purchase for one of the products that are sold through Alpha Health. Such fees are dependent on the customer's financial institution. The overall percentage may vary. This is a separate charge and is unrelated to Alpha Health. A refund will not be issued, even if the product itself is refunded within the provided 60 day money back guarantee.

4. DELIVERY; RISK OF LOSS; TITLE

4.1 Delivery dates (whether provided on the Site, in an Order confirmation, or elsewhere) are estimates only and not a guarantee that the Products will be delivered by a given date.

4.2 Alpha Health reserves the right, in its sole discretion, to impose additional charges for any adjustments You make to an Order, including changing the delivery street or email address, after You submit an Order.

 

4.3 All risk of loss for the Products shall pass to You upon delivery of the Products to the location or email address specified in Your Order. For the avoidance of doubt, the delivery of downloaded Products occurs when the Products are downloaded. If You should refuse or fail to take delivery of the Products, all risk of loss for the Products will thereupon pass to You and, upon the demand of Alpha Health, You shall pay Alpha Health for any additional amounts incurred by Alpha Health as a result of Your refusal or failure to take delivery of the Products, including, without limitation, attempting delivery of the Products by any reasonable means, or storing the Products.

4.4 Except as set forth in Section 4.2 or on the Order form for Your purchase, once You submit an Order, it is not subject to cancellation, in whole or in part.

4.5 Unless and only to the extent permitted by the applicable or applicable law, if You are a consumer, You, shall not resell the Products until after authority has passed to You by Alpha Health.

4.6 ALL PRODUCTS PURCHASED ON OR THROUGH THE SITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, Alpha Health HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS LISTED OR PURCHASED ON OR THROUGH THE SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Alpha Health HEREBY EXPRESSLY DISCLAIMS ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES OR REGULATION, OR MISAPPROPRIATION.

5. DAMAGED GOODS POLICY.

Goods damaged in transport will be replaced for Alpha Health customers. Evidence of damage by photograph will be required on the day of delivery, for insurance purposes. 

If you have any problems with your order please email us at sales@alphahealth.store   or call 1300780764

 

WE ARE ALWAYS HERE FOR YOU. THANK YOU.